The company was founded in 2001 by William F. Wilbern, Jr. after he became a master plumber. William began plumbing as a journeyman plumber in 1998. He served as a code compliance inspector for the City of Williamsburg for two years. He taught Plumbing Theory, Plumbing Codes, Gas Theory, and Tradesman Math at New Horizons Adult Educational Center in Hampton and Newport News for several years. He is a member of the ASSE (American Society of Sanitary Engineering) International. He also has a master certification in gas fitting.